Once you have placed your order, you will receive a confirmation email, and once the order has been shipped, you will receive a tracking number that you can use on our website. You can contact us anytime at Support@Try-Olivia.com if you need any assistance.

Please allow at least 24 hours for order processing and shipping. Your order should then arrive within 6 to 10 business days. Please note that we do our best to ship your order as quickly as possible.

Once we have shipped your order, you should receive a shipping confirmation number via email within 24 to 48 hours to track your order.

You have up to 24 hours after placing your order to modify your address or any other information. Please contact us at Support@Try-Olivia.com as soon as possible with the details of the change.

It may sometimes take 24 to 48 hours for tracking information to update after your order has been shipped. If your tracking number has not been updated after this period, feel free to contact us for assistance.